Welcome to the Kitali suppliers ltd Market.
KITALI SUPPLIERS REFUND POLICY
Thank you for shopping at Kitali suppliers limited. We offer refund and/or exchange within the first 10 days of your purchase, if 10 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind. Your item must be unused and in the same condition that you received it .
Gift cards are not refundable.
To complete a refund,we require a receipt or proof of purchase
If you are approved,then your refund will be processed,and a credit will automatically be applied to your credit card or original method of payment,within 14 days.
KITALI SUPPLIERS RETURN POLICY
All returns must be authorized within 3days of receipt of shipment for a credit,less any applicable shipping charges. Please call to get a return authorization number before you send back your items.All items must be in good condition as they were while purchasing.
We do not accept returns on perishable goods like food stuffs,used items your experience is our priority and we would like to hear from you.
LATE OR MISSING REFUNDS
If you haven't received your refund yet,first check your bank account again.
Then contact your credit card company,it may take some time before your refund is officially posted.
Next contact your bank ,there is often some processing time before a refund is officially posted.
If you have done all these and still have not received your refund yet,please contact us at +254111050800 Whatsapp number +254722318571 or E-mail at info@kitalisuppliersltd.com
Thank you for shopping at Kitali Suppliers Ltd.